COMPANY CONTACT INFO

Company name: SGN Skis AS
Address: Trolladalen 30, 6856 Sogndal, Norway
Registration nr: 998 755 409MVA
Phone: +4795796518 / +4794812342
Email: post@sgnskis.com

Registered in Sogndal, Norway

 

FREIGHT

Shipping in Norway is at a fixed price of NOK 199.-
Shipping costs, import duty and local taxes will be added to the price for orders shipped outside of Norway.
Depending on where in the world you live, we will use different freight companies to send out your order.

 

PAYMENT

The order has to be payed in conjunction with order placement. This also applies to pre-orders.
Order cancellation with full refund is possible at any time by contacting us at sgnskis@sgnskis.com.

 

PRIVACY POLICY

When you are browsing SGNskis.com for your next pair of skis, we collect your user data. This is to further customize and tailor your web experience, as well as to be able to advertise to your in the future. We only collect the data to advertise SGNskis, and no other brands. 

Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies for the following purposes:

  • Authentication, Customization, Security and Other Functional Cookies. Cookies help us verify your Account and device and determine when you’re logged in, so we can make it easier for you to access the Services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials and to remember choices you’ve made on the Services, such as your language preference.  
     
  • Performance And Analytics. Cookies help us analyze how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting.
     
  • Third Parties. Third Party Services may use cookies to help you sign into their services from our Services. Any such third party cookie usage is governed by the policy of the third party placing the cookie. The third parties that have access to your user data are Google Analytics, MailChimp, Stripe and Facebook. 

If you have any questions regarding this, please get in touch at post@sgnskis.com

CREDIT CARD DETAILS

Credit card details are securely handled at all times. Transactions will be managed by Stripe.

 

SHIPPING

Your order will be shipped out within 5 working days. If something happens that delays this process, we will let you know.
When your order has been shipped out, you will receive a tracking number on your email.

Shipping times will vary depending on what country you are located in. Within Norway it usually takes 2-4 working days, outside Norway shipping takes between 5-10 working days.

We will supply you with a tracking number once the pastel has left our warehouse! 

 

LOCAL PICKUP IN SOGNDAL

If you choose pickup in Sogndal please contact us first so you are sure we are at the office! Our normal opening hours are: monday-friday 09:00-15:00. If it's snowing we are not there :) 

 

ORDER CANCELLATION

If you for some reason want to cancel your order, please let us know by contacting us on post@sgnskis.com . Cancellation can be done up to the day of shipment.

 

RECLAIM

In case your ordered product has any damage from shipping or any other errors, please contact us as soon as possible on sgnskis@sgnskis.com. We will then shortly write back to you with information about how to proceed.

 

RIGHT OF WITHDRAWAL AND RETURN POLICY

You have a 21 day right to return period on all products. Please contact us on sgnskis@sgnskis.com, and we will tell you how to return the skis to us. The shipping back will be at your own expense, and the product needs to be unused and in good state. Your money will be returned when the skis have arrived to us.