COMPANY CONTACT INFO
Company name: SGN Skis AS
Address: Trolladalen 30, 6856 Sogndal, Norway
Registration nr: 998 755 409MVA
Phone: +4795796518 / +4794812342
Registered in Sogndal, Norway
Shipping in Norway is at a fixed price of NOK 199.-
Shipping costs, import duty and local taxes will be added to the price for orders shipped outside of Norway.
Depending on where in the world you live, we will use different freight companies to send out your order.
The order has to be payed in conjunction with order placement. This also applies to pre-orders.
Order cancellation with full refund is possible at any time by contacting us at firstname.lastname@example.org.
When you are browsing SGNskis.com for your next pair of skis, we collect your user data. This is to further customize and tailor your web experience, as well as to be able to advertise to your in the future. We only collect the data to advertise SGNskis, and no other brands.
If you have any questions regarding this, please get in touch at email@example.com
CREDIT CARD DETAILS
Credit card details are securely handled at all times. Transactions will be managed by Stripe.
Your order will be shipped out within 5 working days. If something happens that delays this process, we will let you know.
When your order has been shipped out, you will receive a tracking number on your email.
Shipping times will vary depending on what country you are located in. Within Norway it usually takes 2-4 working days, outside Norway shipping takes between 5-10 working days.
We will supply you with a tracking number once the pastel has left our warehouse!
LOCAL PICKUP IN SOGNDAL
If you choose pickup in Sogndal please contact us first so you are sure we are at the office! Our normal opening hours are: monday-friday 09:00-15:00. If it's snowing we are not there :)
If you for some reason want to cancel your order, please let us know by contacting us on firstname.lastname@example.org . Cancellation can be done up to the day of shipment.
In case your ordered product has any damage from shipping or any other errors, please contact us as soon as possible on email@example.com. We will then shortly write back to you with information about how to proceed.
RIGHT OF WITHDRAWAL AND RETURN POLICY
You have a 21 day right to return period on all products. Please contact us on firstname.lastname@example.org, and we will tell you how to return the skis to us. The shipping back will be at your own expense, and the product needs to be unused and in good state. Your money will be returned when the skis have arrived to us.